Something isn't working. No one can agree on why.
The signs show up across the organization, even when the cause is unclear. Ground Truth surfaces the patterns, shows where the issues may be starting, and gives you a prioritized place to begin.
You can feel what this is costing.
The issues may look separate. The pattern connecting them is harder to see.
Ground Truth brings the signals into one view and shows where attention may be needed first.
THE TERMS
A focused engagement. A clear place to begin.
$20,000
Fixed Fee
30 Days
Kickoff To Readout
6 Interviews
across the organization
1 Question
The Anchor Question
Continue with Knewlynk within 90 days of your readout and your full $25,000 Ground Truth investment will be applied to any engagement of $100,000 or more. If you choose not to move forward, everything we deliver is yours to keep. There is no obligation to continue.
HOW IT WORKS
Thirty days. One fixed process.
Week 1
The Anchor Statement
We start with a kickoff call. You describe what is happening, why it matters, and the business outcome you need to achieve. We review the information closest to the issue and turn what we learn into the one question these 30 days will answer.
Weeks 2–3
The Patterns
The Anchor Question guides who we interview and what we ask. We conduct up to six structured interviews across the organization, then compare what we hear to find the recurring issues, connections, and patterns affecting the outcome.
Week 4
The Priorities
We bring the findings together in a 90-minute leadership session. We show which patterns surfaced, how they connect to the Anchor Question, where the issues may be starting, and how they are affecting the organization. You leave with a prioritized list of what to address first and our recommended path forward.
WHAT YOU WILL KNOW
The clarity to make the next decision.
01
What Connects
Which concerns may be related and the patterns showing up across them.
02
What Is at Stake
How the issues may be affecting the business outcome and what they are costing or putting at risk.
03
Where to Look First
The areas that show the strongest signs of where the issues may be starting.
04
Where to Begin
What to prioritize now, what can wait, and our recommended direction forward.
What you cannot see is still costing you.
The longer an issue goes unaddressed, the more time, money, and trust it consumes.
What changed when the real problem became visible.
OPERATIONS & PROCESS
Franchise Organization, 35+ Locations
The Drift Pattern
GOVERNANCE & DOCUMENTATION
Risk Management Firm, 5,000+ Employees
The Assumption Pattern
BOUTIQUE BY DESIGN. INTENTIONALLY DIFFERENT.
Every engagement is led by someone accountable for the whole picture.
- Operations
- Analytics
- Workforce Capability
- Project Management
- Learning & Development
- Human Resources
Amy N. Neighbors, M.Ed
Carrie R. Quick, MBA, SPHR
Felicia K. Deatherage, MBA
QUESTIONS
Fair questions.
Most organizations come to Ground Truth with a clear view of the visible problem. The work uncovers the patterns underneath it—and why it has survived previous attempts to solve it.
We frame the problem, conduct up to six focused conversations, examine the evidence, identify the patterns, and build your Ground Truth Blueprint. The engagement concludes with a 90-minute leadership readout.
You keep the Blueprint, named patterns, priorities, and recommended direction. There is no obligation to continue into a larger engagement.
We select the executives, leaders, and stakeholders closest to the problem, including people who experience it differently. The goal is not consensus. It is an accurate view of how the organization actually works.
Yes, when the recurring problem can be meaningfully examined within the 30-day scope and six-conversation limit.
It is credited in full toward a Knewlynk engagement of $100,000 or more initiated within 90 days.
You cannot afford to solve this problem again.
Bring us the problem that keeps coming back. In 30 minutes, we’ll determine whether Ground Truth is the right next step.